Shipping Policy

📦 Hadassah Jewels Shipping Policy

At Hadassah Jewels, every order is prepared with care to ensure your treasures reach you safely and beautifully.

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🇿🇦 South Africa

Free delivery on orders over R800.

A standard flat rate of R70 applies to orders below R800.

Local orders are shipped via trusted couriers and usually arrive within 2–4 business days.

You will receive tracking details once your parcel has been dispatched.

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🌍 International Shipping

Hadassah Jewels ships internationally to select countries: USA, UK, Germany, Singapore, United Arab Emirates, Switzerland, and Hong Kong.

A flat rate of R500 applies per order.

Orders are shipped via FedEx Priority and typically arrive within 4–6 business days (excluding customs clearance delays or public holidays).

All international shipments require a signature on delivery for your security.

Shipments are sent on a DAP (Delivered At Place) basis. This means duties, taxes, and import fees may be charged by your country and are the responsibility of the buyer.

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📌 Additional Notes

Once an order has been dispatched, you will receive a tracking number to follow your parcel.

In the rare case that a package cannot be delivered and is returned, reshipping fees may apply.

Hadassah Jewels cannot be held responsible for delays caused by customs, courier backlogs, or circumstances beyond our control.